Oktk4's Privacy Policy

When you register or use our services at oktk4, we collect certain personal information. This Privacy Policy sets out, with full transparency, exactly what data we collect and why.

The information you provide directly includes your full name, email address, mobile number, date of birth, and residential address. For identity verification (KYC), your National ID or passport details are also required.

Oktk4 uses your personal information solely to provide and improve our services. We never sell your data to third parties for commercial purposes. A full breakdown of how we use your information is provided below:

• To create and manage your account.
• To process deposits, withdrawals, and transactions.
• To complete identity verification (KYC) and comply with legal obligations.
• To ensure account security and prevent fraudulent activity.
• To provide customer service and support.
• To share relevant bonuses, offers, and promotions (with your consent).
• To personalize your platform experience.
• To meet legal dispute resolution requirements and satisfy regulatory obligations.

We never send spam. You can opt out of any marketing communications at any time — use the unsubscribe link in our emails or contact support directly.

Oktk4 uses cookies and similar technologies to keep the website running smoothly. Cookies are small text files stored in your browser that help enhance your experience.

We use three main types of cookies. First, essential cookies — without these the site cannot function properly, such as maintaining your login session. Second, functional cookies — these remember your preferences and settings. Third, analytics cookies — these help us understand site performance and user behavior.

• Session cookies are automatically deleted when the browser is closed.
• Persistent cookies are stored for a set period of time.
• Cookies can be managed or deleted through your browser settings.
• Disabling certain cookies may affect the functionality of some site features.

Oktk4 never sells your personal information. However, limited data may be shared with trusted third-party partners where necessary to deliver our services. This is done entirely in your interest.

• Payment Provider: bKash, Nagad, Rocket — used solely to process transactions.
• KYC Service Provider: A secure platform for identity verification.
• Cloud & Hosting Services: To store data securely.
• Legal Authorities: Under court order or legal obligation.
• Anti-Fraud System: To detect fraudulent activity.

All our third-party partners are contractually bound to comply with international data protection standards. They receive only the data strictly necessary for their specific role — nothing more.

Oktk4 only retains your data for as long as necessary. Your information is stored while your account remains active. After account closure, certain data may be kept for a defined period as required by law.

• Transaction records: up to 5 years (as required by law).
• KYC Documents: 3 years after account closure.
• Customer service communications: 2 years.
• Session logs and login data: 90 days.
• Cookies: 1 day to 1 year, depending on type.

After the retention period, data is securely deleted or anonymized. If you request early deletion, we will remove your data except where required by legal obligations.

You have full rights over your personal information. oktk4 respects these rights and will respond to any requests as promptly as possible.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Data Portability: You can receive your data in a readily readable format.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We generally respond within 30 days. For complex cases, this may extend to 60 days, and we will keep you informed.

Oktk4 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. If we become aware that a minor's data has been collected, it will be deleted immediately.

If a parent or guardian suspects their child has registered on oktk4, please contact our support team immediately. We will act promptly.

Oktk4 follows industry-leading technology and processes to protect your personal data. Our security team monitors systems 24/7.

• All data is secured with 256-bit AES encryption.
• All communications are encrypted using SSL/TLS protocol.
• Two-factor authentication (2FA) for account security.
• Regular third-party security audits and penetration testing.
• Automated detection and blocking of suspicious activity.
• Staff access to data is restricted on a need-to-know basis.
• Data backups are stored securely in geographically separate locations.

No method of transmission over the internet is 100% secure — and we are honest about that. However, we take every possible measure to protect your information. In the event of a security breach, we will notify you promptly in accordance with applicable law.

Oktk4 may update this Privacy Policy from time to time. Changes may arise due to business developments, new legal requirements, or technological improvements.

• You will be notified by email before any significant changes take effect.
• The "Last Updated" date at the top of the page is always kept current.
• Continued use of the site after any changes constitutes acceptance of the updated policy.
• An archive of previous versions may be provided upon request.

If you have any questions, concerns, or complaints about this Privacy Policy, please don't hesitate to reach out. Our dedicated privacy team takes every matter seriously.

• 24/7 instant support is available via Live Chat.
• Email: [email protected] — typically responded to within 24 hours.
• Data-related requests are responded to within a maximum of 30 days.
• Independent mediation is available for serious complaints.

Oktk4 believes your privacy is a fundamental right. We protect your data not just for compliance, but out of genuine trust. Your trust is our most valued asset.